Noticeboard

BANK HOLIDAY CLOSING DATES FOR 2021/22

Christmas Day (substitute) 27th December 2021
Boxing Day (substitute)28th December 2021 
New Years Day (substitute)3rd January 2022
Good FridayFriday, 15th April 2022
Easter MondayMonday, 18th April 2022
Early May Bank Holiday Monday, 2nd May2022
Spring Bank HolidayThursday, 2nd June 2022
Queens Platinum JubileeFriday, 3rd June 2022
August Bank HolidayMonday, 29th August 2022
Boxing Day26th December 2022
Christmas Day (substitute)27th December 2022

Training Dates 2022

The practice will be closed for staff training on the following dates:-

*4th Thursday of every month.

TRAINING DATE TIME
27th January 20201pm-3pm 
27th February 20201pm-3pm 
26th March 20201pm-3pm
23rd April 20201pm-3pm
28th May 20201pm-3pm
25th June 20201pm-3pm
23rd July 20201pm-3pm
27th August 20201pm-3pm
24th September 20201pm-3pm
22nd October 20201pm-3pm
26th November 20201pm-3pm

All other dates we are open our normal working hours:

  Monday, Wednesday and Friday: 8.00am - 6.00pm, Tuesday 7.30am - 6.00pm  and Thursdays 8.00am - 8.00pm

PLEASE DO NOT USE A&E UNLESS YOU HAVE AN  EMERGENCY: -

Accident, Fall, Sudden onset Chest pain, Breathing difficulties or Collapse:

If you require a doctor and the surgery is closed and you cannot wait until we re-open: - please contact NHS 111 Service.  This is an Out of Hours GP service and calls to 111 are free from Landlines and Mobiles. 

PLEASE USE NHS SERVICES RESPONSIBLY - Thank you

 

 

Practice Management

Mrs Pauline Woodrow (f)
Business / Practice Manager

Pauline overseas the daily management of all business aspects of the practice, such as making sure that the right systems are in place to provide high quality patient care, human resources, finance, patient safety, premises and equipment upkeep and IT support to the team wherever possible. The Business Development Manager will support the practice Clinicians and admin/reception teams together with other medical professionals, to ensure appropriate delivery and development of patient services.

Mrs Sofina Hussain (f)

Office Supervisor

Mrs Nazmeen Khan (f)

Assistant Manager

Nazmeen provides comprehensive support to our Practice Manager and Practice clinicians and  is able to help with most issues in their absence.  Mrs Khan also works closely with our Office Supervisor and Admin/Reception teams to ensure the smooth running of the practice and supports our clinicians in administration and care issues.

Mrs Khan is an integral part of our Management Team and also takes a lead role in disease management recalls, and practice patient audits.

Administration

Our Administration staff carry out a wide range of duties to support GP's and Clinical staff and provide Manager support. They also provide important support for our Receptionists and patients registered with the practice, they may be your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Our administration staff may make patient appointments with the GPs and other clinical staff at the practice and also perform other important tasks such as issuing repeat prescriptions and deal with prescription enquiries, dealing with patient records and carrying out searches and practice audits. Our Administration staff also deal with patient referrals and queries and liaise with our Management Team on a daily basis.

Mr George Telford (m)

Data Quality and Information Technology

Miss Rosie English (f)
Ms Qurat Ul Ain (f)
Mrs Jane Davison (Patient Engagement Lead)

Reception

Our Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, they deal with incomming communications, ensuring documentation is added to patient records and deal with new patient registrations. 

Mrs Elaine Carney (f)
Mrs Usha Masih (f)
 
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