Noticeboard

BANK HOLIDAY CLOSING DATES FOR 2021/22

Christmas Day (substitute) 27th December 2021
Boxing Day (substitute)28th December 2021 
New Years Day (substitute)3rd January 2022
Good FridayFriday, 15th April 2022
Easter MondayMonday, 18th April 2022
Early May Bank Holiday Monday, 2nd May2022
Spring Bank HolidayThursday, 2nd June 2022
Queens Platinum JubileeFriday, 3rd June 2022
August Bank HolidayMonday, 29th August 2022
Boxing Day26th December 2022
Christmas Day (substitute)27th December 2022

Training Dates 2022

The practice will be closed for staff training on the following dates:-

*4th Thursday of every month.

TRAINING DATE TIME
27th January 20201pm-3pm 
27th February 20201pm-3pm 
26th March 20201pm-3pm
23rd April 20201pm-3pm
28th May 20201pm-3pm
25th June 20201pm-3pm
23rd July 20201pm-3pm
27th August 20201pm-3pm
24th September 20201pm-3pm
22nd October 20201pm-3pm
26th November 20201pm-3pm

All other dates we are open our normal working hours:

  Monday, Wednesday and Friday: 8.00am - 6.00pm, Tuesday 7.30am - 6.00pm  and Thursdays 8.00am - 8.00pm

PLEASE DO NOT USE A&E UNLESS YOU HAVE AN  EMERGENCY: -

Accident, Fall, Sudden onset Chest pain, Breathing difficulties or Collapse:

If you require a doctor and the surgery is closed and you cannot wait until we re-open: - please contact NHS 111 Service.  This is an Out of Hours GP service and calls to 111 are free from Landlines and Mobiles. 

PLEASE USE NHS SERVICES RESPONSIBLY - Thank you

 

 

Care Navigation

The right care from the right person, first time

When you ring to book an appointment, you might notice our reception team will ask you for a brief outline of how we can help you.

This is because we have introduced something called Care Navigation. It means our reception team has been trained to ensure they can help you to find the best service for your needs, so you can receive the right care more quickly. Anything you share with our team will be kept confidential.

Through this specialist training, our team will be able to direct you to the most appropriate clinician or service for your needs.

Our reception team will never offer clinical advice. Instead, this new way of working is about offering you the choice to see more appropriate professionals in our practice team or even somewhere else. If they can deal with the problem directly, it will often be quicker and means you may not need to see a GP at all.

By working this way, it helps to free-up time for GPs to care for patients with complex or serious health conditions that can only be managed by a doctor. More importantly though, it means people are seen first by the clinician that is best placed to help you with your health needs.

Helping you to choose

The choice is always yours though. It is completely up to you if you want to share
information with our reception team.

You will never be refused a GP appointment but we hope next time you contact our practice and speak with our reception team you will see the value of seeing another healthcare professional if they are able to help.

You can find out more about Care Navigation by taking a look at our frequently asked questions, by picking up a leaflet or by speaking to a member of our practice team.

Useful links

Download our frequently asked questions (FAQS)

Download a leaflet



 
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